Order Fulfillment and Distribution

Our Integrated Process Ensures Fulfillment Accuracy

At SpeakersTrainersCoaches, we capture orders from any source, assemble the products per order, and ship them to every type of customer. And with our 99.999% Order Fulfillment Accuracy, you can be sure your customers get what they want, when they want it.

how-it-works

E-Commerce Solutions For Every Situation

We can fulfill orders from your Web store, a third-party Web store, or build a branded Web store for you, collect the money, pay any sales tax, and send you a check for the profits.

Web Store Options

Combination Of Web Stores

Any combination of the above is possible. For example, you could use your Web store for free e-book downloads and we could build and manage a branded Web store for sales of printed books and training materials.

Speaking Venue Orders

When an order is taken at your speaking venue, we can process and fulfill that order just like one of the Web store options. Your customers do not have to carry around or travel with bulky physical products. We can ship them directly to your customer so they arrive before they get home.

Direct-To-Consumer Fulfillment

We ship directly to your end-user customers worldwide with optional e-mail notifications, online tracking, and proof of delivery. We ship from locations in the Americas, EMEA, and APAC via FedEx, UPS, and the USPS.

Direct-To-Venue Fulfillment

We ship directly to your speaking venue anywhere in the world. No need to travel with heavy, bulky physical products, they will be waiting for you when you arrive. We are experts at working with hotels and convention centers to make sure you get your products when you need them, where you need them.

Bulk Distribution To Distributors And Retailers

We ship globally to distributors and retailers from locations in the Americas, EMEA, and APAC. We provide retailer-specific packaging, labeling, and shipping with guaranteed retailer-compliant EDI and ASNs.

Integrated Physical And Digital Content Distribution

If you have digital products such as e-books, audio sessions, or streaming videos, we can integrate our Physical Product Distribution with your Digital Content Distribution to provide you with a seamless physical and digital distribution solution. For example, you could offer a free or low cost digital version as well as an optional higher priced physical version. We can also integrate your digital subscriptions with on demand physical product delivery. We know the technologies well. For over 30 years, we have been at the forefront of virtually every major e-commerce and on demand publishing technology in use today.
More about Integrated Digital Content Distribution >

Guaranteed On-Time Shipping

Our Order Fulfillment Accuracy is 99.999% and we have never lost a client based upon our quality or performance. We simply do what we say and will guarantee it with penalties if we don’t – which is easy for us because we’ve never had to pay a penalty!

In our largest rollout ever, Gung-Ho manufactured and distributed over 1.2 million software kits to thousands of retail outlets nationwide during the first week of production. More importantly, they guaranteed they would be able to do it and agreed to pay hefty penalties if they failed – penalties they didn’t have to pay because they performed exactly as promised.

Gene Goldenberg, Senior VP of Software and E-Commerce, H&R Block

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